Privacy Policy
1. Introduction
This privacy policy outlines how Matibrnd Ltd., trading as MATI, uses and protects any information that you provide when using our website. MATI is dedicated to ensuring that your privacy is protected. Any information you provide will only be used in accordance with this privacy statement. We may update this policy from time to time by posting changes on this page, so please check back periodically to ensure that you are satisfied with any modifications.
2. What We Collect
We may collect the following information (upon request):
Name
Contact information including email address
Demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys and/or offers
3. Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
4. Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you fill in a form on the website, look for the option to indicate that you do not want the information to be used for direct marketing purposes by anyone.
If you previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us at info@matibrnd.com.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties if you tell us that you wish to receive such communications.
You may request details of the personal information we hold about you under the relevant data protection laws. A small fee may be payable for this service. If you would like a copy of the information held on you, please contact us at the address provided below.
If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible at info@matibrnd.com We will promptly correct any information found to be inaccurate.
TERMS OF USE
-Mati's Terms of Use package which is at no cost to use.
Welcome to Mati! These terms and conditions ("Terms") apply to all orders placed by you, the customer, with Mati Inc., referred to as "Mati," "us," or "we," through the Mati website or mobile application (collectively referred to as the "Mati Platform").
By accessing or using the Mati Platform and/or placing an order, you agree to be bound by these Terms. Please read and understand these Terms before using the Mati Platform or placing an order.
-About Mati
Mati Ltd is headquartered at Australia
Sippy Downs
Queensland, 4556
11 High Street.. Our registered number is [insert number], and our email is info@matibrnd.
-About You, the Customer
To use the Mati Platform, you must:
Be at least 16 years old.
Have a valid payment method accepted by Mati.
Be authorized to use the chosen payment method (e.g., the payment method is in your name).
If any of these requirements are not met, we reserve the right to cancel your order.
-Ownership of Rights
Any use of the Mati Platform or its contents, including copying or storing such content for commercial use, is prohibited without Mati's permission.
-Product Availability
The availability of products on the Mati Platform does not guarantee their availability at all times. Mati reserves the right to discontinue any product at any time.
You agree not to engage in any activity that could harm Mati's business, products, or services, including posting harmful content or attempting to disrupt the Mati Platform's operation.
-Delivery
Mati may restrict delivery to certain areas during specific times due to adverse weather conditions or other factors.
We aim to dispatch orders promptly and deliver them within the specified timeframe. However, delays may occur due to unforeseen circumstances. If your order is delayed beyond 30 days, you have the option to cancel it.
Once an order is placed, it cannot be canceled. If you wish to return an item, you must do so according to our return policy
-Prices and Delivery Charges
Prices displayed on the Mati Platform include applicable taxes but exclude delivery charges, which are indicated during checkout. Additional delivery charges may apply for certain orders.
-Product
Product descriptions on the Mati Platform are for reference only and may change over time. We strive to display products accurately, but variations in color may occur due to screen settings and lighting conditions.
If you discover a manufacturing fault with a product, please notify us within 30 days of receipt.
-Ordering
After placing an order, you will receive an email confirmation. If we cannot fulfill your order, we will refund you promptly.
-Returns and Exchanges
You may return items within 14 days of purchase for a full refund or exchange, provided they are unworn and in resalable condition. Return postage is your responsibility, and we recommend using recorded delivery.
Exchanges do not incur additional charges, and refunds will be processed within 14 days of receipt of the returned item.
-EU/International Customers
Customers returning items from outside the EU may incur customs fees. Return postage costs, including customs fees, are the customer's responsibility.
These Terms do not affect your statutory rights.
For any questions regarding our terms of use, please contact us at info@matibrnd.com. 
